Speaker Profiles
The Conference speakers are a gathering of credit and collections professionals with extensive experience across multiple sectors. Here are the 2026 Autumn Conference speakers. More profiles will be added and announced soon.
Robert Butler
EVENT CHAIR
Head of Client and Partner Engagement at Marsh Trade Credit
Rob Butler is Head of Client and Partner Engagement for Marsh Trade Credit. In this role, Rob supports growth across the business by developing client insights, deepening engagement with clients, and working closely with partners on solutions and initiatives that help drive the continued expansion of Marsh Trade Credit.
Rob has worked in the credit insurance industry for around 15 years and has spent the past 9.5 years with Marsh in a variety of roles. He began his Marsh career as a Client Executive, before moving into a leadership role heading the Birmingham team. He then went on to become Head of Sales, and in September stepped into his current position as Head of Client and Partner Engagement.
Throughout his career, Rob has built extensive experience in client relationship management, commercial strategy, and business development, with a strong focus on understanding client needs and delivering practical solutions that create value. He is passionate about building trusted relationships and collaborating with both clients and partners to support long-term growth and success.
Rob’s experience across front-line client service, team leadership, and sales leadership gives him a broad perspective on the market and a clear understanding of the challenges and opportunities facing clients today. In his current role, he is focused on strengthening partnerships, enhancing client engagement, and helping Marsh Trade Credit continue to deliver meaningful support to businesses navigating an increasingly complex environment.
Emma Jones
SPEAKER PANELIST
Small Business Commissioner
Following a degree in Law and Japanese, Emma joined international accounting firm Arthur Andersen, where she worked in London, Leeds and Manchester offices and set up the firm’s Inward Investment practice that attracted overseas companies to locate in the UK.
In 2000, bitten by the dot.com bug, Emma left the firm to start her first business, Techlocate. After 15 months, the company was successfully sold to Tenon plc when Emma was 27. The experience of starting, growing and selling a business from a home base gave Emma the idea for Enterprise Nation which was launched in 2005 to support the flourishing number of start-ups and SMEs.
Enterprise Nation expanded to become an active small business membership community, reaching more than 800,000 businesses each year with its powerful digital business support platform. Whilst leading Enterprise Nation, Emma presented a positive campaigning voice to government and the media on behalf of partners and members.
In 2011, Emma co-founded enterprise campaign, StartUp Britain, that she ran until 2014.
Emma served as SME Representative for Crown Commercial Service from July 2016, working to encourage more small businesses to sell to the public sector and its major suppliers.
In June 2012 Emma was awarded an MBE for Services to Enterprise. Emma was awarded the rank Commander of the Order of the British Empire (CBE) in 2021.
Emma started as the Small Business Commissioner in June 2025.
Andrew Ambler
SPEAKER PANELIST
Head of Collections at Iwoca
Andrew has spent over 20 years in debt collection. I’m currently Head of Collections for Fintech SME lender iwoca.
For the last 6 years, I have focused on growing our Collections and Litigation department from 15 people collecting thousands per month to 80 people collecting millions. We hold a loan book of well over £1billion to SMEs across a wide range of business sectors. We manage these cases almost entirely internally. Being a fintech, we put technology and data at the heart of everything we do.
Prior to this role, I’ve worked in consumer collections overseeing UK litigation for a large European debt purchaser. Before that, I worked in legal practice acting for financial institutions in debt recovery cases for two law firms.
I have been named a Credit Connect Industry Leader as well as included in the Credit Today ‘Credit 500’.
Luke Sculthorp
EVENT CHAIR
Commercial Director UK&I at My DSO Manager
To follow soon…
Mark Lynch
ROUND TABLE CHAIR
Senior Consultant at Marsh Trade Credit
Senior Consultant with Marsh, the world’s leading Trade Credit broker. I am a passionate problem solver who collaborates with Markets & Colleagues to drive and support Clients growth & success.
I joined the world of Trade Debtor protection approximately 30 years ago and have supported local & national businesses as both a trusted advisor & Underwriter. This experience has allowed me to develop a good understanding of customers’ needs and the impact of the solutions available.
Through our insurance-based solutions, we help businesses maximise their working capital, whether that’s protecting, growing, or just simply optimising what they have. In this unpredictable economic environment, businesses of all shapes and sizes are looking to secure sustainable growth, which is hard to come by, and many of the businesses we speak to are simply struggling to navigate the highly unpredictable landscape.
At Marsh, we shape the future through our perspective, expertise and solutions, empowering our clients to thrive – a foundation strengthened over 150 years.
We do this by three strict principles: firstly we utilise the tools at our disposal, and with access to the entire market, including Lloyds, we have a plethora of different solutions we can use. Secondly, we make sure we understand our customers’ needs; truly, this means listening to them and challenging them when it’s right to do so.
Lastly, we make sure we’re there for our customers when they need us most.
In other words, our purpose is to empower our customers to succeed.
Tony Cole
SPEAKER PANELIST
Global Head of Collections at Liberis
Paul Quinti
SPEAKER PANELIST
Transactional Finance Manager, Rhenus Logistics
Profile to follow soon…
Bhav Chadegra
ROUND TABLE CHAIR
Senior Consultant at Marsh Trade Credit
Bhav Chandegra recently joined Marsh Credit Specialities as a Consultant, having a proven track record in relationship management and origination spanning over 20 years in Banking and Insurance. Focused on delivering tailored and innovative solutions against non-payment risks, enabling growth, balance sheet protection and optimising working capital cycles. Bhav is passionate about helping clients achieve their strategic goals by leveraging my knowledge and expertise in credit solutions and trade finance to design strategies that transfer risk and unlock sustainable growth opportunities. Bhav is also responsible for driving growth for our Financial Institutions Practice by providing credit solutions to support growth, risk management, increased lending capacity and capital management. Bhav is committed to driving profitability and long-term success by aligning solutions with each client’s unique needs.
In other words, our purpose is to empower our customers to succeed.
Sharon Brimfield
SPEAKER PANELIST
Head of Debt & Risk at nPower Business Solutions
Sharon Brimfield FCICM is Head of Debt & Risk at npower Business Solutions, part of E.ON UK, with over 20 years’ experience across credit, collections, cash and risk.
Sharon leads a broad Debt & Risk function supporting complex Industrial & Commercial customers, with responsibility spanning cash collections, high-risk debt, insolvency, legal and third-party recovery, warrants and disconnection, policy and assurance, and cash operations.
Over the years, Sharon has developed a real passion for improving debt outcomes in a way that works for both the business and the customer. She has led a number of initiatives focused on earlier intervention, better segmentation, smarter use of data and technology, and making sure specialist recovery activity remains both commercially effective and well governed.
She particularly enjoys bringing people together across operational, commercial and risk teams to solve difficult problems and turn strategy into practical action.
Sharon is a Fellow of the Chartered Institute of Credit Management (FCICM), has been recognised within the Credit 500, and has supported the wider credit industry as a judge for the Credit Strategy Awards.
Nicola Harris
ECONOMIC UPDATE PRESENTER
Thought Leader and Senior Risk Underwriter from Atradius
Nicola Harris works as a Thought Leader and Senior Risk Underwriter for leading credit insurer Atradius. Atradius Credit Insurance provides solutions to protect businesses against credit risks such as protracted payment defaults and customer insolvencies. She has worked in credit insurance for the past 10 years, starting her career in a Specialist Risk Management role and progressing to mainstream sector underwriting where she now leads the UK portfolio teams responsible for UK Metals and Transport. Nicola regularly contributes to Atradius reporting, bringing expertise from her role as Sector Expert for Metals across Europe and presenting on macroeconomic and geopolitical trends in her role as an economic expert.